Information for New York Owners of Recalled Toyotas
In February 2010 Attorney General Cuomo announced an agreement with Toyota Motor Sales USA, Inc. (“Toyota”) to facilitate vehicle repairs for the Toyota owners in New York affected by the recent recall.
The recalls at issue affect more than 500,000 vehicles in New York and were announced on: September 29, 2009 for faulty floor mats; January 21, 2010 for sticky gas pedals; February 8, 2010 for brake failure in certain hybrid vehicles; and February 12 for driveshaft issues in certain Tacoma 4WD trucks.
Click here for a complete list of recalled vehicles.
In response to safety concerns of motorists reluctant to drive their recalled vehicles until the repairs are complete, Attorney General Cuomo requested that Toyota provide additional accommodations, including alternative transportation and/or reimbursement for transportation expenses.
Those accommodations include:
- Pickup and return of the vehicle by a dealership representative or by flatbed truck
- Transportation for the customer to the dealership and/or to his or her place of work
- Alternate transportation, such as a rental car, a loaner vehicle, or taxi reimbursement, for the reasonable period that the customer is unable or unwilling to use his or her car
- Expedited scheduling of repairs
These accommodations will be provided by New York Toyota and Lexus dealers at no cost to the owner. Toyota will reimburse its dealers for the full cost of providing the agreed accommodations.
To benefit from these increased protections, Cuomo urges concerned consumers to contact their local Toyota dealer and ask for assistance.
While many of the recalled vehicles in New York have already received the recall- prescribed repairs, the majority of affected vehicles have not yet been repaired. In fact, most affected vehicle owners have not even received notification letters advising them to schedule the repairs with their local dealers.
For further information, consumers may contact the Attorney General's Consumer Hot Line at: 1-800-771-7755.
List of Recalled Toyota Vehicles
1. Floor mat replacement--unintended acceleration (September 29, 2009) 5.3 million cars
- 2007 - 2010 Camry
- 2005 - 2010 Avalon
- 2004 - 2009 Prius
- 2005 - 2010 Tacoma
- 2007 - 2010 Tundra
- 2008 - 2010 Highlander
- 2009 - 2010 Corolla
- 2009 - 2010 Venza
- 2009 - 2010 Matrix
Lexus
- 2006 - 2010 IS 250
- 2006 - 2010 IS 350
- 2007 - 2010 ES 350
2. Sticky gas pedal fix --unintended acceleration (January 21, 2010) 2.3 million cars
- Certain 2009-2010 RAV4
- Certain 2009-2010 Corolla
- 2009-2010 Matrix
- 2005-2010 Avalon
- Certain 2007-2010 Camry
- Certain 2010 Highlander
- 2007-2010 Tundra
- 2008-2010 Sequoia
Both the sticking pedal and floor mat entrapment recalls:
- Certain 2007-2010 Camry*
- Certain 2009-2010 Corolla*
- 2009-2010 Matrix
- 2005-2010 Avalon
- Certain 2010 Highlander*
- 2007-2010 Tundra
* Sticking Accelerator Pedal Recall - Highlander hybrids and Camry hybrids are not involved in this action. Further, Camry, Corolla and Highlander vehicles with VINs that begin with "J" are not involved in this action.
3. Hybrids -- ABS brakes (February 8, 2010)
133,000 2010 Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles to update software in the vehicle’s anti-lock brake system (ABS).
4. Tacoma - Driveshaft failures (February 12, 2010)
Approximately 500 2010 Tacoma 4WD trucks to be inspected for driveshaft failure and possible repair.
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